Privacy Policy

This Privacy Policy explains how Clarivo México collects, uses, shares, and protects personal data when you use our website and related services. It also describes the choices available to you regarding our use of your data and how you can access and update this information. If you have questions, contact us at [email protected] or by post at Av. Patriotismo 229, Colonia San Pedro de los Pinos, 03800 Ciudad de México, México.

SECTION 1: COOKIE CATEGORIES

We divide cookies used on this website into three categories. Each category has a clear purpose and retention policy.

1. ESSENTIAL COOKIES

Purpose: core site functionality, security, session management. Examples: session_id, csrf_token, cookie_consent_status. Consent required: NO - these cookies are activated automatically to allow the website to function. Retention: session duration or up to 12 months for preference storage.

2. ANALYTICS COOKIES

Purpose: measuring traffic, user behavior, site performance. Tools: Google Analytics 4. Examples: _ga, _ga_XXXXXXX, _gid, _gat. Consent required: YES - these cookies are activated only after you accept analytics cookies. Retention: up to 14 months.

3. MARKETING / ADVERTISING COOKIES

Purpose: remarketing, personalized ad delivery, conversion tracking. Consent required: YES - marketing cookies are activated only after you give consent. Retention: up to 540 days for remarketing identifiers.

SECTION 2: MARKETING COOKIES - REQUIRED SUB-DISCLOSURES

The following statements describe how marketing cookies and advertising technologies operate on this website.

a) Third-party ad serving:

"Third-party vendors, including Google, use cookies to serve ads based on a user's previous visits to this website and other sites on the internet."

b) Advertising partners:

"We may work with advertising partners such as Google and Meta to deliver advertisements tailored to your interests across various websites and platforms."

c) Remarketing:

"We may use remarketing services to advertise to previous visitors of our website. After visiting our site, you may see our ads on other websites, apps, or platforms you visit."

d) YouTube and Display Network:

"Advertisements may appear across Google services including YouTube, Gmail, and the Google Display Network."

e) Tracking technologies - list ALL that apply:

"We use the following tracking technologies on this website: - Cookies (first-party and third-party) - Tracking pixels (Google Ads tag / gtag.js, Meta Pixel) - Device identifiers (browser fingerprint, IP address) - Conversion event tags"

f) Advertising measurement:

"We use conversion tracking to understand which advertisements lead to actions on our website - such as form submissions, calls, or purchases. This allows us to measure campaign effectiveness and allocate budget appropriately. Conversion data may be shared with Google Ads and Meta."

g) Technologies in use - list explicitly:

"Advertising and analytics technologies active on this site: - Google Ads (gtag.js / Google Tag Manager) - Google Analytics 4 - Google Remarketing Tag - Meta Pixel (Facebook / Instagram)"

h) Opt-out from personalized advertising:

"You may opt out of personalized advertising at any time: - Google Ads Settings: https://adssettings.google.com - Your Online Choices (EU): https://www.youronlinechoices.eu - Network Advertising Initiative: https://optout.networkadvertising.org - Digital Advertising Alliance: https://optout.aboutads.info Opting out does not remove ads entirely - you will continue to see non-personalized advertisements."

i) Cookie preference management:

A clearly visible link labeled "Manage cookie preferences" appears on this site and opens the cookie preferences panel where you can accept or reject each category independently. You can also open the panel from the footer link labeled "Manage cookie preferences".

SECTION 3: CONSENT REQUIREMENTS

CONSENT BANNER behavior on the site:

• Offers three options: "Accept All", "Reject Non-Essential", "Manage Preferences".
• Does not activate analytics or marketing cookies until you accept them explicitly.
• Stores your choice in localStorage for 12 months.
• Is dismissible without accepting; selecting Reject Non-Essential leaves only essential cookies active.
• Includes a direct link to this page, /privacy/.

CONSENT STATEMENT:

"By clicking 'Accept All Cookies', you consent to the storing of cookies on your device for analytics and advertising purposes, including personalized advertising delivered by Google and Meta. You may withdraw consent at any time through the cookie preferences panel without affecting the lawfulness of processing that occurred before withdrawal."

EEA and UK users receive this consent notice in compliance with GDPR and UK GDPR. Marketing and analytics cookies are activated solely after explicit, informed, freely given consent. Consent is recorded with a timestamp and is auditable on request.

WITHDRAWAL OF CONSENT: You may withdraw consent at any time by clicking "Manage cookie preferences" in the footer, using the cookie preferences panel, or by clearing cookies via your browser settings. Withdrawal does not affect processing that occurred while consent was valid.

SECTION 4: DATA SHARING WITH ADVERTISING PARTNERS

We share certain data with advertising partners for campaign delivery and measurement. Recipients and the data categories shared include:

• Google LLC: cookie identifiers, conversion events, anonymized behavioral data, remarketing lists. Governed by Google's Privacy Policy: https://policies.google.com/privacy
• Meta Platforms, Inc.: pixel events, conversion data, custom audiences. Governed by Meta's Data Policy: https://www.facebook.com/privacy/policy

We do not sell personal data. Transfers to Google and Meta operate under Standard Contractual Clauses where applicable. Data is processed for ad targeting and campaign measurement only and is not resold to unaffiliated third parties. We encourage users to review Google and Meta policies directly for full details.

SECTION 5: LEAD FORMS AND CONTACT REQUESTS

When you submit a contact form, request a quote, or register interest in our course, we collect the information you provide. This typically includes: full name, email address, phone number, and your message. Legal basis: consent (GDPR Art. 6.1.a) and, where a service relationship exists, performance of a contract (GDPR Art. 6.1.b). Retention: form submission data is retained for up to 2 years from the date of submission, unless a longer period is required by applicable law. You may request deletion of your data at any time by contacting us at [email protected]. A link to this Privacy Policy appears adjacent to every submission button on this site. Submitting a form constitutes acknowledgment of this policy.

SECTION 6: GOOGLE SERVICES AND ADVERTISING

This website uses the following Google services:

• Google Analytics 4: collects anonymized usage data, device info, and behavioral signals. IP anonymization is enabled. Data retention is set to 14 months. Users may opt out via the Google Analytics Opt-out Browser Add-on: https://tools.google.com/dlpage/gaoptout
• Google Ads Conversion Tracking: records when a user completes a defined action after clicking one of our ads. This data is used solely for measuring ad campaign performance.
• Google Remarketing: allows us to show ads to previous visitors across Google's network. Remarketing lists are not created from sensitive data categories.
• Google Tag Manager: deploys tracking tags on our behalf. GTM acts as a container for the tags listed above and does not collect personal data by itself.

Google advertising products are governed by https://policies.google.com/technologies/ads

SECTION 7: META ADVERTISING SERVICES

This website uses the Meta Pixel to measure the effectiveness of advertising on Facebook and Instagram. The pixel may record:

• Page views and time on site
• Specific conversion events such as form submissions and purchases
• Custom audience membership for retargeting purposes

We do not use the Meta Pixel to collect sensitive personal data or to target users based on protected characteristics. Meta acts as an independent data controller for data collected via its Pixel. To manage ad preferences on Meta platforms visit: https://www.facebook.com/adpreferences/

SECTION 8: PROHIBITED CONTENT SELF-DECLARATION

This website does not promote, sell, or facilitate access to prohibited product or service categories including but not limited to weapons, controlled substances, counterfeit goods, gambling services (unlicensed), adult content, or services that make misleading health or financial claims. All advertising conducted through Google Ads and Meta Ads complies with the respective platform policies.

SECTION 9: LANDING PAGE INTEGRITY STATEMENT

The content of this website accurately represents the products and services advertised. No bait-and-switch practices are employed. The experience delivered to users arriving from paid advertisements is identical to the experience for all other visitors. Cloaking, automatic redirects, and content variation by traffic source are not used on this website.

SECTION 10: CHILDREN'S PRIVACY

This website is not directed at individuals under the age of 16. We do not knowingly collect personal data from minors. If we discover that data has been collected from a person under 16 without verifiable parental consent, we will delete it promptly. Contact us at [email protected] if you believe we have received data from a minor.

SECTION 11: INTERNATIONAL DATA TRANSFERS

Personal data collected through this website may be transferred to and processed in countries outside the European Economic Area, including the United States, where Google LLC and Meta Platforms, Inc. are based. These transfers are conducted under Standard Contractual Clauses approved by the European Commission, which provide appropriate safeguards for personal data. A copy of the applicable SCCs can be requested by contacting us at [email protected].

SECTION 12: USER RIGHTS (GDPR ARTICLES 15-22)

If you are located in the EEA or UK, you have the following rights:

• Access (Art. 15): request a copy of data we hold about you
• Rectification (Art. 16): correct inaccurate or incomplete data
• Erasure (Art. 17): request deletion
• Restriction (Art. 18): limit how we process your data
• Portability (Art. 20): receive your data in a structured, machine-readable format
• Objection (Art. 21): object to processing based on legitimate interest
• Withdraw consent (Art. 7.3): revoke consent at any time without penalty

To exercise any right, email us at [email protected]. We will respond within 30 days. You also have the right to lodge a complaint with your local supervisory authority: EU users: https://edpb.europa.eu, UK users: https://ico.org.uk

SECTION 13: WHAT DATA WE COLLECT

We collect and process the following categories of data as applicable:

• Full name
• Email address
• Phone number
• IP address
• Browser type and version
• Device type and operating system
• Cookies and tracking identifiers
• Usage data (pages visited, time on site, click paths)
• Form submission content
• Conversion events (form submits, calls, purchases)

SECTION 14: LEGAL BASIS FOR PROCESSING (GDPR ART. 6)

We rely on the following legal bases for processing personal data:

• Contact form data: consent (Art. 6.1.a) and contract performance (Art. 6.1.b).
• Analytics data: consent (Art. 6.1.a).
• Marketing and remarketing data: consent (Art. 6.1.a).
• Security and fraud prevention: legitimate interest (Art. 6.1.f).

SECTION 15: RETENTION PERIODS

We retain personal data according to the following schedule unless a different period is required by law:

• Contact form submissions: 2 years
• Analytics data (GA4): 14 months
• Marketing cookies (Google Ads): up to 540 days
• Email communications: duration of relationship plus 1 year
• Server logs: 90 days
• Cookie consent records: 3 years (audit requirement)

SECTION 16: POLICY METADATA

Last Updated: January 15, 2026

Effective Date: January 15, 2026

Changes to this policy will be notified via a homepage banner at least 14 days before changes take effect. This document represents the practices of Clarivo México as of the effective date.

Contact details

Clarivo México
Av. Patriotismo 229, Colonia San Pedro de los Pinos, 03800 Ciudad de México, México
Email: [email protected]
Phone: +52 55 7318 4426

How to manage cookie preferences on this site

Use the cookie consent panel to accept all cookies, reject non-essential cookies, or manage categories individually. The site stores your choice in localStorage for 12 months. You can also clear cookies through your browser and revoke consent at any time. Click the footer link labeled "Manage cookie preferences" to open the cookie preferences panel.

Additional notes

This Privacy Policy complements our Terms and other legal notices. If you need a copy of records we hold about you or want to request rectification or erasure, contact us at [email protected]. We will respond within 30 days.